Cancellations are a fact of life and we want it to be as easy as possible for you to re-book and make sure you get your Session or Lesson when it suits you best!
Our Member Services are constantly evolving and we have now added Cancellation Coupons for any Booking cancellations made online in your My Account area.
Here’s a quick guide to making booking cancellations or getting a missed session re-booked.
See you again soon…
How to Cancel a Booking
Cancel your Booking
You will receive your Cancellation Coupon via your registered email address
Redeem your Coupon at checkout next time you book
If your Bookings show as Completed
Email Us with your Booking Number and preferred Date & Time for us to re-book your Session for you*
*Subject to our Bookings Cancellation Policy
Bookings Cancellation Policy
BAYSIXTY6 Skate Park Session Entry Bookings
You may cancel your Session Entry Booking right up to the Session start time on the day.
Online Cancellation closes at 11:59pm the day before your booking.
Cancelling online from My Bookings generates a Coupon for re-booking.
You will receive your Cancellation Coupon via your registered email address.
Redeem your Coupon at checkout next time you book.
If you miss online cancellation Email Us with your Booking Number and preferred Date & Time for us to re-book your Session for you.
BAYSIXTY6 Skate Academy Lesson Bookings
You may cancel your Lesson Booking up to 24 hours before your lesson start time.
We have a 24 hour cancellation policy for Lesson Bookings, if you cancel within this time you will lose your payment.
If you give us more than 24 hours notice we will credit you via your registered email address with a Cancellation Coupon, to be used for a future booking, or offer you a 50% refund of the full amount.
BAYSIXTY6 may, from time to time, have to close bookings at short notice for the safety of our members.
Under these circumstances Session & Lesson Cancellation Coupons will be issued where possible, otherwise Email Us with your Booking Number and preferred Date & Time for us to re-book your Session or Lesson for you.